Flake Ads help centre

Frequently asked questions

Answers about creating an account, posting adverts, free and paid packages, contacting sellers and staying safer when using classifieds.

Getting started

Is it free to create a Flake Ads account?

Yes. Creating an account is free. After registration, verify your email using the activation link sent to you before you sign in.

Do I receive any free adverts?

New accounts currently receive an allowance of one free advert. Additional adverts are available through paid packages, which you can view inside your account.

I haven't received my activation email. What should I do?

Check your spam or junk folder and confirm that you entered the correct address. You can request another activation email using the Resend Verification option on the registration/login screen.

How can I find adverts near me?

Browse by location or search by keyword, category and place. Keep in mind that the location and content of an advert are supplied by its poster.

Posting and managing adverts

How do I post my first advert?

Register and activate your account, log in, select Submit Ad, choose the most relevant category, add your title, price and description, include clear photos where appropriate, and save your advert.

Can I edit or remove an advert after posting?

Yes. Your account dashboard provides options to view, edit, remove and promote your adverts. Some editing and promotion features may depend on the advert status or package.

How do the paid packages work?

Flake Ads offers optional packages that provide extra advertising allowances. Open the packages or purchase section of your account to review the current price and number of adverts before paying.

Why should I select the right category?

Accurate categories help buyers find what they need and make your advert easier to understand. For example, offer a website-design service under Web Design & Digital Services rather than a job vacancy category.

Why is my advert not showing where I expected?

Check the selected category, location and search filters. If you have just posted, refresh the listing page. You can review your advert status from your account dashboard.

Safety, contact and support

How do I contact an advertiser?

Open the advert and use its available contact options. Take time to check the description and ask relevant questions before agreeing to a purchase or service.

How do I report a suspicious advert?

Use the Report option on the advert page where available, explaining what is wrong. You can also contact Flake Ads using the Contact Us page.

Does Flake Ads verify every product or advertiser?

Account email activation helps protect the platform, but it does not independently establish that every seller, product, service or claim is genuine. Always do your own checks.

How can I avoid classified-ad scams?

Be cautious of unrealistic prices, pressure to pay immediately, requests for sensitive information, and unusual payment arrangements. Verify the other party and use a payment method with appropriate buyer protections when available.

Where can I read the platform rules?

Please review the Terms of Use, Privacy Policy and Cookie Policy linked in the footer. These explain the relevant policies and how the site handles information.

Still need help?

Our support page is the best place to ask a question about your account, adverts or another issue using Flake Ads.

Contact Us →