Telstra, one of Australia’s leading telecommunications firms, established “BigPond webmail” as one of the top email service providers, because emails are the most professional online communication method. Alternatively, Telstra’s BigPond webmail service was the best-paid service offered by Telstra.

Telstra, also, on the other hand, has been redesigning its services since 2013. As a result, BigPond webmail is now known as Telstra mail.

Since millions and millions of people use BigPond email as their primary email application from day to day, they might face some problems as well. One such problem is not being able to receive BigPond emails in the Windows mail app. For most people, a single Windows upgrade can have BigPond issues.

 Let’s dive into what can be done to resolve the issue.

  • First, make sure you have an active internet connection.
  • For some users, simply removing the @bigpond.com.au from [email protected] and only writing your name has solved the issue.
  • Next, try deleting your old POP3 account and create a new one with similar settings.
  • Run command prompt and type and enter SFC /scannow This command will scan for corrupt files and bugs that may be messing with your Mail app and hopefully fix your BigPond mail not receiving in Windows Mail app problem.

These are some of the options one may try if they are unable to receive BigPond emails in the Windows Mail app. For further assistance, do not hesitate to contact our Bigpond technical support team.

 

More Info:  https://www.bigpondhelpdesk.com/